F.A.Q.

On this page, you will find answers to frequently asked questions. We will update this page as we receive more questions. If your question is not listed, please let us know via our contact form and we will try to answer your question as soon as possible.

GENERAL

Do I need an account to place an order?

You can make purchases as a guest, but you can also create an account to access your order history, track your orders, save your shipping address, and securely store your billing information to facilitate the checkout process.

Is shopping on this website safe?

Yes, it is - Best Beardcare takes all precautions to protect your personal information and your data is never provided to third parties. Payments are securely handled via Mollie and PayPal - for more information on PayPal's security, see here.
All personal data collected and/or processed in connection with your use of the store is subject to our Privacy Policy. We maintain physical, technical, and administrative safeguards to ensure the protection of your data.

I have a store, do you offer wholesale prices?

Yes, we do. Go to the business signup page. Once you have filled in the form, we will contact you by email or phone to discuss the possibilities.

PRODUCTS

Where are your products made?
I just started growing a beard. What's the first product I should try?
How much beard oil, balm, or wax should I use?
How long does your beard oil last?
Are your products natural/organic?
Are your products tested on animals?
I'm a vegetarian/vegan, can I use your products?
Do your products contain SLS or parabens?
I have a business, can I sell your products?
How do I use beard oil/balm?
What is the difference between oil/balm?

PAYMENT, SHIPPING, AND RETURNS

What payment methods are available?
I have a coupon/discount code. How do I apply it?
Where is my order shipped from?
Do you ship internationally?
How much are the shipping costs?
What is the threshold for free shipping?
How long does delivery take?
What courier services do you use?
Can I track my order?
My order is late/has not arrived.
How do I return an order?

OTHER

I want to work for Best-Beardcare. Are you hiring?
Why should I sign up for your newsletter?
Do you provide free samples?