Privacy Policy Best-Beardcare.com
https://best-beardcare.com
About our Privacy Policy
At Best-Beardcare.com, we value your privacy. Therefore, we only process data that is necessary for (improving) our services and handle the information we collect about you and your use of our services carefully. We never provide your data for commercial purposes to third parties.
This privacy policy applies to the use of the website and the services offered by BestBeardcare.com. The effective date of these terms is 20/02/2022, and with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data we collect about you, how we use it, and with whom and under what conditions we may share this data with third parties. We also explain how we store and protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy officer, whose contact information is provided at the end of our privacy policy.
About Data Processing
Below you can read how we process your data, where we store it, what security techniques we use, and who has access to the data.
Webshop Software
Shopify
Our webshop has been developed using Shopify software. Personal data that you provide to us for our services is shared with this party. Shopify has access to your data to provide us with technical support, and they will never use your data for any other purpose. Based on the agreement we have with them, Shopify is required to take appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. Shopify uses cookies to collect technical information about your use of the software, but they do not collect and/or store personal data. Shopify reserves the right to share collected data within the company to further improve its services.
Shopify Hosting
Our webshop has been developed using Shopify software, and we have chosen Cloud86.nl for our web hosting. Personal data that you provide to us for our services is shared with this party. Cloud86.nl has access to your data to provide us with technical support, and they will never use your data for any other purpose. Based on the agreement we have with them, Cloud86.nl is required to take appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.
Web Hosting
Cloud86.nl - best-beardcare.com
We use web hosting and email services from Cloud86.nl. Cloud86.nl processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. Cloud86.nl has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Cloud86.nl is obliged to maintain confidentiality under the agreement.
Email and Mailing Lists
MailChimp
We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent through our website, you will see the 'unsubscribe' link. You will no longer receive our newsletter. MailChimp securely stores your personal information. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data to further improve the service and share information with third parties. We use the services of . for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data. Mailchimp does not have access to our mailbox, and we treat all our email traffic confidentially.
Payment Processors
Mollie
We use Mollie's platform to handle (part of) the payments in our webshop. Mollie processes your name, address, and place of residence and your payment details, such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and share (anonymous) data with third parties for this purpose. All of the safeguards mentioned above regarding the protection of your personal data also apply to the parts of Mollie's service for which they engage third parties. Mollie does not retain your data longer than is permitted under the statutory periods.
Reviews
WebwinkelKeur
We collect reviews through the WebwinkelKeur platform. If you leave a review through WebwinkelKeur, you are obliged to provide a name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on their website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we share your name and email address with WebwinkelKeur. They only use this information to invite you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the service, for which we have given permission to WebwinkelKeur. All guarantees related to the protection of your personal data mentioned above also apply to the parts of the service for which WebwinkelKeur engages third parties.
Shipping and logistics
PostNL
When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary for us to share your name, address, and place of residence details with PostNL. PostNL uses this information only for the purpose of carrying out the agreement. In the event that PostNL engages subcontractors, PostNL also provides your information to these parties.
DHL, UPS, Fedex, Instabox
When you place an order with us, it is our job to have your package delivered to you. We use the services of DHL, UPS, Fedex, and Instabox to carry out the deliveries. It is therefore necessary for us to share your name, address, and place of residence details with DHL, UPS, Fedex, or Instabox. DHL, UPS, Fedex, or Instabox uses this information only for the purpose of carrying out the agreement. In the event that DHL, UPS, Fedex, or Instabox engages subcontractors, they also provide your information to these parties.
Invoicing and accounting
e-boekhouden.nl
To maintain our administration and bookkeeping, we use the services of e-boekhouden.nl. We share your name, address, and place of residence information, as well as details related to your order. This information is used to administer sales invoices. Your personal information is transmitted and stored securely. e-boekhouden.nl is obliged to maintain confidentiality and will treat your data confidentially. e-boekhouden.nl does not use your personal information for purposes other than those described above.
External sales channels:
Bol.com
We sell (part of) our products through the Bol.com platform. If you place an order through this platform, Bol.com will share your order and personal information with us. We use this information to process your order. We treat your information confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Purpose of data processing:
General purpose of the processing
We use your data solely for the purpose of providing our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time, other than at your request, we will explicitly request your permission to do so. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us, an oath, or a legal obligation.
Automatically collected data
Data automatically collected by our website is processed for the purpose of further improving our services. This data (such as your IP address, web browser, and operating system) is not personal data.
Cooperation in fiscal and criminal investigations
In certain cases, Best-Beardcare.com may be required by law to share your data in connection with fiscal or criminal investigations by government agencies. In such a case, we are obliged to share your data, but we will oppose this to the extent that the law allows us.
Data retention periods
We will retain your data as long as you are a client of ours. This means we will keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also consider it as a request to be forgotten. Based on applicable administrative obligations, we are required to retain invoices with your (personal) data, and we will therefore keep this information for as long as the relevant term applies. However, employees will no longer have access to your client profile and documents that we have produced based on your instructions.
Your rights
Under the applicable Dutch and European legislation, you have certain rights as a data subject with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke them. In principle, to prevent abuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, and in the case of a forgetfulness request, we keep anonymized data. You always have the right to lodge a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of access
You always have the right to inspect the data that we (have) process(ed) that relate to your person or that can be traced back to you. You can make a request to our contact person for privacy matters for that purpose. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, stating the category under which we have stored this data, to the email address known to us.
Right to rectification
You always have the right to have the data that we (have) process(ed) that relate to your person or that can be traced back to you, amended. You can make a request to our contact person for privacy matters for that purpose. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data has been amended.
Right to Restriction of Processing
You always have the right to restrict the processing of data that pertains to your person or can be traced back to you, which we (or others on our behalf) process. You can make a request to our contact person for privacy matters to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file, stating that the data will no longer be processed until you lift the restriction.
Right to Data Portability
You always have the right to have the data that we (or others on our behalf) process, which pertains to your person or can be traced back to you, carried out by another party. You can make a request to our contact person for privacy matters to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or duplicates of all the data we have processed about you, or which has been processed on our behalf by other processors or third parties. It is likely that in such a case, we will no longer be able to continue our services because the secure linkage of data files can no longer be guaranteed.
Right of Objection and Other Rights
You have the right to object in certain circumstances to the processing of your personal data by or on behalf of Best-Beardcare.com. If you object, we will immediately cease processing the data, pending the handling of your objection. If your objection is well-founded, we will make copies and/or duplicates of the data that we (or others on our behalf) process, and make them available to you. After that, we will permanently cease the processing of that data. Additionally, you have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies from the American company Google are placed on our website as part of the "Analytics" service.
We use this service to track and receive reports on how visitors use our website. This processor may be required to provide access to this data in accordance with applicable laws and regulations. We collect information about your browsing behavior and share this information with Google. Google may interpret this information in conjunction with other datasets to track your movements on the internet. Google uses this information to provide targeted advertising (AdWords) and other Google services and products.
Cookies from Third Parties
If third-party software solutions use cookies, this will be indicated in this privacy statement.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data that has already been collected about you, we will inform you of this by email.
Contact Information
Best-Beardcare.com
Goudsbloemstraat 51, 3353XD, Papendrecht Netherlands T +31(0)6540-2611 E info@best-beardcare.com
Contact person for privacy matters
Miko